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IVA Privacy Policy >
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The IVA Centre Web Site Privacy Policy

We consider your privacy to be very important. All information provided by you will be kept strictly confidential and will not be disclosed to any third party without your permission except in connection with any mortgage or debt advice application you make, or to our compliance advisers, our auditors, the Mortgage Code Compliance Board, or in accordance with the due process of the law.

Information relevant to your personal finances, insurance policies and your relationship with us will be held in the computer and manual records of The IVA Centre.

The provision of information to The IVA Centre means that you have provided explicit permission to process that information under the provisions of the Data Protection Act 1998.

Where the level of service you have requested requires our assessing the most appropriate product(s) for your needs, we may also need to provide your information to third party suppliers of personal finance products and insurance policies to enable them to advise effectively on your personal finances and insurance needs and/or to provide specific products or services to meet your requirements.

If you apply for a loan or mortgage, information provided by you may be passed to credit reference agencies. We will disclose to you, on written request, what information we have on our systems related to you, how we use it and give you the opportunity to review and correct any information we may hold.

Anti-Spam Policy

Any eMail addresses supplied by clients of The IVA Centre will not be sold or hired to third parties.

Newsletters, eZines and other eMail-based offers

If a user wishes to subscribe to our newsletters, eZines, eMail Alerts, eCourses or partnered eMail subscriber-offers, we ask for contact information such as name and email address.

Subscribes can unsubscribe at any time.

Surveys & Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information.

Information requested may include contact information (such as name and postal address), and demographic information (such as post code, age, gender).

Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.


If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address.

We will automatically send the friend a one-time email inviting them to visit the site. This information is stored for the sole purpose of sending this one-time email.

Log Files & Visitor Analysis

In an endeavour to maintain a superior service for clients, we use SiteMeter to analyse traffic to this web site. SiteMeter does not create individual profiles for visitors. Unlike some tracking services SiteMeter does not have a database of individual profiles for each visitor. SiteMeter only collects aggregate data.


Where partnerships with other companies are formed, we will share aggregated demographic information with them. This is not linked to any personal information that can identify any individual person.

Where we use an outside shipping company to ship orders or use a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

We may partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services.

These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

External Links

This site and our eMails, and other electronic publications contain links to other sites. The IVA Centre is not responsible for the privacy practices or the content of such Web sites.

Notification of Changes

If we decide to change our Privacy Policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email.

Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the Privacy Policy under which the information was collected.

What Do You Need To Do Next?

To get the process up and running and clear your debts once and for all, simply email paul@]

Alternatively, enter your name, telephone number and a time to call in the empty boxes at the top right of this page, (below where it says Request Callback) and we'll call you to let you know the steps involved and how much you might expect to reduce your monthly payments by.

Remember, once your IVA has been approved, the creditors are forced to stop all interest payments on your debts and are unable to pursue you for the debts excluded from your IVA.

So, get all the information you're going to need right now by contacting us via the form above.

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IVA Free Help Client Testimonials image

“Over a period of five years I built up debts of over £47,000 without my wife knowing that I owed a single penny. - I didn't know where to turn!

A friend gave me the IVA Centre's phone number and I have to say Nigel dealt with my situation sensitively and in total confidence.

As a result I was able to walk away from 65% of my debts and now have a low monthly payment. Nigel even persuaded me to come clean with my wife and the release was incredible!"

John W., Chester - Age 54

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"I was down and depressed with my mounting debts, when I found the IVA Centre web site and spoke with Nigel who explained my options.

After only a few short weeks I had my finances back on track and have even managed to find a small surplus income that I've never had before."

Maria C., Lancaster - Age 26

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“I have just been through a bad divorce which has left me with credit card, store card and loan payments that I was unable to afford with only one wage coming in each month.

Thanks to the IVA Centre I was able to cut my debts in half and now have monthly expenditure that I can cope with reasonably comfortably which is a long way from where I was last year. - Thanks again for all your help!"

Dave H., Leicester - Age 32

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